Gift Card Terms & Conditions

Requesting goods indicates you are offering to purchase a product(s), which we will accept to sell to you subject to the terms and conditions detailed. All goods requested remain at all times to be subject to availability and confirmation of the order by the spa. The Spa at all times reserves the right to refuse any purchase request without giving reason.

The spa accepts no responsibility for any additional consequential loss over and above the original value of the goods purchased.

Monetary Gift Cards may be used in full or part payment against retail products, treatments, day packages or spa breaks whether it is a special offer or full price booking at The spa.

Where the client holds a Day Package, Gift Card or Spa Break, no amendments to the inclusive package may be made. However, The spa reserves the right to offer alternative treatments should this be deemed necessary.

Whilst we use reasonable endeavours to verify the accuracy of the information on our website relating to the purchase of goods, The spa reserves the right to cancel or amend without liability, any information if it is identified as a mistake of fact.

Gift Cards have 12 month validity from date of purchase and will not be extended. Gift Cards are non-transferable and no cash refunds will be made for non-use.

Bookings must be made in advance and early booking is recommended as some date restrictions may apply and at all times bookings are subject to availability.

If you intend to settle your reservation with Gift Cards, please do mention this to us on making your book and bring the Gift Cards with you to present them to Reception upon your arrival. Failure to do so may result in full payment being requested.

All Gift Cards remain the property of The spa until full payment has been received and cleared.

Once a booking has been made at The Spa, full terms and conditions pertaining to your visit apply, or in the event of cancellation of your visit.